Ordering & FAQs

order wedding stationary online

Some Extra Information

Personalised Print is an additional bespoke service whereby you can add the matching quantity of guest name/address printing to match your invitation quantity (remember to total day and evening invitations) at the checkout.  We simply take your approved guest list and professionally print each individual invitation with your guest names.  We also print a matching designed label for your envelopes displaying your guest’s full names and address!   This not only saves you time and hand cramps, but also saves on wastage in spelling and written mistakes, plus it looks extremely polished and luxurious to your onlooking guest upon receipt.

Once you’ve secured your order, we will issue you with a template which you can then resubmit when finalised by you both upon approval of your design to go to print. Hence you do not need to have these details finalised when booking, only when you’re ready to print!

Remember to add spares even for those you may be hand delivering.  We will print your stationery with the names and addresses you supply, and any blanks will receive the matching designed label, minus an address – this can be especially handy if you have a small few addresses you can’t seem to get hold off, but have all other details ready to go! You can simply hand-write those small few thereafter and still get your invitations out on time!

Our service is intimate and we’re known for our good communication from your booking to dispatch.  We prefer clients to pre-book if possible, and have clients who order up to a year in advance.  Flat card orders are very straight forward, and time efficient but booklet orders require booking well in advance – we suggest up to 5 months in advance for booklet /destination booklet invitations as your guests will need to know if they’ve to book flights well in advance!

Once you’ve placed your order, we aim to have your first proofs back to you within 3-4 working days.  This may take a little longer if you require a bespoke map or character illustrations.  Please supply your content proof/grammar and spell checked as this will minimise the number of proof readings.  Our graphics team use the exact content as you supply it.  Once you’re delighted with your design, we require your approval via email.  If choosing to have your guest names and address added to each invite and envelope label, we require you to submit your proof-read populated template (this template we will supply to you) to us, to go to print with your approved design.  From your approval we aim to have your order out within 15 working days – priority delivery is available at an extra cost – see courier information below for more on this.

We prefer potential clients to order a sample pack so you can see and feel what our designs look and feel like in reality! There’s nothing like holding the item in your hand and feeling the texture, seeing the envelope and making sure we fit your style and taste.  Click here to order your sample pack.

Our print partners will always pop a few spares/extras into your order.  Although this is extremely rare, if you find a print item with a small error/mark, bit of damage (sometimes the machines may leave a mark or cut edge may be slightly askew, e.g. on an invitation) then these extra spares will cover this error.   Please do not factor these spare in as the extra spares we ask you to add to your order for last minute or extra invitees – these are just in the event one or two invites have a small error.

A6 – 105mm x 148mm – all invitations – flat/folded/trifold with tear away RSVP – booklet/trifold booklet with tear away RSVP – (excl Come Fly with Us DL see below)

DL – 110mm x 220mm – Come Fly with Us – Menus, Ceremony DL card and Trifold Ceremony booklets are in this dimension.

A5 – Table Numbers 148mm x 210mm  and the A5 12 pg ceremony booklet

A7 – Name cards 105mm x 74mm – these come folded so as to display

Tags – 50mm x 38mm with single hole punch

Twine – each ball of white cotton twine is 156mtr which will cover approximately 173 invitations – we recommend using 0.90cm which ties around an invite without extreme wastage.

Labels – 99.1mm x 38.1mm

Personalised Prints/Guest Signature Prints – A3 in size – 297mm x 420mm

 

Untitled

All our pre-designed invitations collections come with Kraft envelopes – this excludes the postcard RSVP.  We only keep a stock of Kraft envelopes as all designs have been created in a rustic tone – you can request a plain white envelope, and coloured envelopes will require a quotation as we do not keep a stock of colours – please contact us on info@kerryharvey.ie if you require a specific colour.

All Stationery is printed on the high quality and prestigious brand of Conqueror cards and papers – 300gsm is used for all stationery collections e.g. Save the Date, RSVP, Invitations, Thank You Cards, Menus, Table Numbers with paper inserts for the booklets in Conqueror 100gsm paper – ”Conqueror Wove diamond white premium paper for prestige & quality results every time.  Conqueror Wove is a traditionally smooth paper, offering superb performance and ensuring infinite usability” – http://conquerorpaper.com/Wove/Conqueror-Diamond-White-WovePlease Note:  White background designs may show a slight transparency when held up to a bright light – Upon normal viewing this is not a factor. 300GSM card has flexibility but is highly durable for posting.  If you require a rigid card with no flexibility we can price you for your requirements.  Please bear in mind, this will be a substantial extra cost as specialised printers are required to feed and print on rigid card. Please contact us on info@kerryharvey.ie for more information.

Ordering is simple via our online shop!

  • Choose your design – we recommend purchasing a sample pack to begin.
  • Choose your layout.
    • Choose your desired quantity and the associated pricing will appear also.
    • Add to cart.
    • Simply add any other matching items to your cart that you’d also like to book via the dropdown on the main menu bar.
  • Tags & twine/labels etc are sold separately and are available at the checkout before you finalise your order.
  • Place your deposit (30% to secure your booking) or payment in full to secure your order.  The balance on deposited bookings is requested upon your full approval of your initial proofs to go to print.  Any outstanding items will be couriered thereafter in due course of your approval to print.
  • Orders under €300.00 must be placed in full.
  • If you have entered a discount code (at the checkout), the discount will be deducted off your entire order at checkout.
  • Changes to quantity can be facilitated.  In the case whereby you require a quantity change before placing your balance, please notify us of the change via email info@kerryharvey.ie  We will simply amend this for you before we send your approved order print.  The revised balance payment request will also be issued at this time.
  • Orders are couriered when the balance in full has been placed on your account.

We will confirm your order within 24 working hours (Mon-Fri).  The associated booking form will also be emailed to you which you then populate with your personal content for your design.  Once we have all your booking information, we aim to have your first proofs back to you within 3-4 working days.  Depending on how elaborate your design may be e.g. bespoke drawn characters and maps, will take a little longer.  This is simply due to the nature of their individuality to you.

Kerry loves to collaborate on bespoke design – this comes at an additional fee – please contact us at info@kerryharvey.ie.  Given she is free, Kerry herself will work on your design but please enquire up to 6 months in advance of sending your save the dates or invitations for this service.

‘I have a particular style as you’ll notice – I love contemporary-vintage with romantic typeface/fonts and delicate motif detailing, so I tend to work with people who I feel connect to my design style and ethic.  Why? Because when we are on the same page, we both are excited about the outcome which I feel is so very important for you and your wedding, and also, for me as a designer.’ – Kerry Harvey

We’d then schedule a consultation to get to grips with your concept. An initial mood board if you haven’t already decided upon one will be created going on your ideas (most people will have some ideas popped together from the likes of Pinterest so we can base our concept from there).  We do not mimic other designer work .

Once you’ve sent in your booking details, we make a start on your design – the first proof will be emailed to you within 3 to 4 working days.  We ask you content/spell/grammar check all your information when submitting your booking form or additional details to ensure an effective service/timing on your design creation.  Please revert back to us with your amendments upon your full review.

If you have an order over €300.00 you may have the option to place a 30% deposit depending on the combination.  In this instance, you can place your balance via your account which you set up when ordering online, or if you’ve altered your quantities, we will issue a separate balance request to fulfil your order.

Once you have approved your design(s) to print,  the balance in full must be placed before we courier your printed order. 

We do not dispatch orders without the balance being placed in full.  This does not affect your consumer rights.  

Please Note:

If you would like to order ceremony booklets but prefer to proof at a later date, then please place your order for these separately as the balance in full will be requested upon your first approved items to go print/dispatch.

In the event, you’re happy to order a combination of items but then decide to hold off on one designs completion e.g. ceremony booklet, as stated the balance in full will be requested.  Please be fully assured, any outstanding items to be finalised after you’ve placed your balance in full, will be issued directly once you’ve approved the proofing and print of that item thereafter.

When you’re totally happy with the design look and content, we require your full approval via email.  Neither Kerry Harvey Designs nor our print partners accept an order to go to print without this official approval from you.  Any discrepancies in the content or design thereafter which you have officially approved once gone to print, we cannot stand over.  Please be assured this is rare and it is does not affect your consumer rights.  We do stress this and recommend you have other people double/triple check your content on the last design you wish to approve, as a reprint is costly to you in the event something was missed in proofing.

Your order will be heat sealed in clear wrap, and dispatched within our Kerry Harvey Designs boxes, which in turn are placed into a plain double walled box and padded out.  In the event the box is mistreated during its travels and may have some marks or wet patches, this ensures the goods inside will be perfectly intact.

Our print partners print all our designs on digital press – all gold/glitter/metallic are a graphics effect or e.g. ‘gold’ – ‘silver’ colour – we do not print in gold/silver foil or real glitter – these are digitally designed effects.  All designs are printed in full colour. We use the highest GSM cards from the Conqueror Wove Diamond White 300gsm which our digital press machines can run through smoothly – this is the thickest GSM of card the press can filter effectively, which in turn doesn’t compromise our high standard of print/texture of our award winning designs.  Again, this is a worldwide known brand with the highest quality, traditionally smooth paper, offering superb performance and ensuring infinite usability.   We do not go to print without your official emailed approval of your previews/proofs we email to you.  Any discrepancies in the content or design thereafter which you have officially approved, we cannot stand over.

Our print partners diligently check all our orders before signing off to dispatch, and calibrate each order to ensure your print is as close in colour as possible to the sample you received.   Although extremely rare, if there are print issues, please let us know asap.  Any marking that may have been caused by the machine, please advise us immediately and we’ll happily send your reprinted order ASAP! However,  some spares are factored in to each order to cover small discrepancies.  In the event your order has a slight tonal difference to a sample you received or indeed a reprint, please be aware this is a given within the print industry as factors such as new paper/ink, or temperature changes can result in a very slight tonal difference to your initial sample/order. This should not be overly obvious so please bear this in mind when orders are staggered and not printed all in the same print run i.e. you order a separate reprint to your initial order a few days/weeks later.   This does not affect your consumer rights.

If you do however have a legitimate complaint please notify us ASAP.  We do however ask you to send as many pictures to back up a complaint – verbal or email issues will only be dealt with when you’ve supplied sufficient evidence and details of any issues that rarely, but through human error, may occur.

We strongly recommend you factor at least 10% spare cards in your order, if not more as a reprint is costly.  This is due to the re-set up and labour costs attached from our print partners, a reprint of minimum 20 is a new order as it entails a new setup, and labour costs.  The printing of a  larger order is more cost effective to you per card when including spares in your initial order than having a small reprint done thereafter.

We find most clients will say they may have used those extra cards thereafter for last minute guests, so please factor this into your numbers before placing an order.  Please be aware, although rare, there may be a very slight tonal change in your reprints due to new paper/ink stock.  This does not affect your consumer rights.

  • Standard – 15-20 working days.
  • Priority within 10 working days – €50.00 additional fee

Our print partner’s courier through DPD.ie Monday to Friday 8/6pm.  Some depots have a Saturday pick up service where by you can pick up your order if it’s couriered on a Friday and you require your order that weekend.  We ask you supply an address whereby someone will be available to sign off for your order.  You can have your order sent to your work or home address.

There’s an approximate lead time of 20 working days from your approval to delivery. If you wish to have your order within 10 working days, an additional fee of €50.00 applies.

We currently courier complimentary to Republic of Ireland and Northern Ireland clientele. The UK has a standard delivery of €35.00

We also courier worldwide upon request.  A quotation will be required additional if couriering anywhere outside ROI/NI. Please contact us on info@kerryharvey.ie for more information.

Once your order is complete and has been dispatched you will receive an email confirming your order is on its way. We can then send you the tracking number upon request. Please note that as your order is delivered by courier it will need to be signed for.

Our booking form requires you to populate your desired shipping/courier address, contact name and number for our couriers to contact you at for delivery.  If this changed before we courier please contact us on +3539 87 415 5287 or via info@kerryharvey.ie with your change of address.